Terms of Service

Welcome to Creative Hub Uganda. By accessing our website and using our services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, enrolling in our courses, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Services

Creative Hub Uganda provides graphic design education, training services, and related resources. Our offerings include but are not limited to:

  • In-person and online graphic design courses
  • Workshops and seminars
  • Portfolio development assistance
  • Professional mentorship
  • Access to design resources and tools

3. Registration and Account Security

When you register for our courses or create an account on our platform, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other breach of security.

4. Course Enrollment and Payments

Enrollment in our courses is subject to availability and payment of applicable fees. All payments are processed securely through our payment partners. Prices for our services are subject to change without notice. Once payment is made for a course, it is non-refundable except as specified in our refund policy below.

5. Refund Policy

Refund requests must be submitted in writing within 7 days of course commencement. Refunds are subject to the following conditions:

  • Full refund: Available if requested within 48 hours of payment and before accessing any course materials
  • Partial refund (70%): Available if requested within 7 days of course commencement
  • No refund: For requests made after 7 days of course commencement

Special circumstances may be considered on a case-by-case basis.

6. Intellectual Property Rights

All content provided through our services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Creative Hub Uganda or its content suppliers and is protected by Ugandan and international copyright laws. You may not reproduce, distribute, modify, display, perform, or use our content without our express written permission.

7. Student Work and Portfolio

Students retain the copyright to original work created during our courses. However, by enrolling in our courses, you grant Creative Hub Uganda a non-exclusive, royalty-free license to use, reproduce, and display your work for promotional, educational, and marketing purposes, with appropriate attribution.

8. User Conduct

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Share your account credentials with others
  • Distribute or upload harmful content
  • Interfere with or disrupt our services
  • Attempt to gain unauthorized access to our systems

9. Termination of Services

We reserve the right to terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

10. Limitation of Liability

To the maximum extent permitted by law, Creative Hub Uganda shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use our services.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting the updated terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Uganda. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Uganda.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Creative Hub Uganda
Innovation Hub, Plot 45 Kampala Road
Kampala, Uganda
Email: [email protected]
Phone: +256 712 345 678

Last updated: May 20, 2024